If the services at your residence are disconnected, there are a few possible reasons why:
Non-payment. -If an account has a past due balance of 25.00 or more that is 30 days overdue, it is eligible to be disconnected.
Returned check -If we receive a returned check due to insufficient funds and are unable to contact the customer, services will be disconnected.
Customer Request -If the account holder requests to have services disconnected.
