FAQs: Frequently Asked Questions

WHEN WORK CREWS HAVE TO TURN THE WATER OFF TO A LOCATION TO MAKE A REPAIR, THE WATER LINE MAY BE OPENED TO COMPLETE THE REPAIR.  IN THIS CASE, WITHOUT WATER CONSTANTLY FLOWING THROUGH THE PIPE, IT CAN CREATE AIR IN THE LINE.

THIS WILL CREATE A CLOUDY LOOK TO THE WATER FOR A SHORT PERIOD OF TIME AFTER IT IS TURNED BACK ON.  THIS IS A NORMAL OCCURRENCE.  THE AIR WILL CLEAR THE LINE ONCE THE WATER HAS BEEN TURNED BACK ON AND BEGINS A CONSTANT FLOW THROUGH THE LINE .