WE ARE PLEASED TO ANNOUNCE ANOTHER OPTION FOR OUR CUSTOMERS FOR AUTOMATED BILL PAYMENT. WE NOW HAVE AUTOMATED PHONE PAYMENT SERVICES. CUSTOMERS MAY MAKE THEIR PAYMENTS BY DIALING 1-855-526-1572. PLEASE HAVE YOUR ACCOUNT NUMBER AND ADDRESS AVAILABLE.
A PROCESSING FEE OF $2.50 WILL APPLY TO ALL PHONE AND ONLINE PAYMENTS. WE APPRECIATE OUR CUSTOMERS, AND HOPE THAT THIS WILL ALLOW MORE CONVENIENCE.
Polk County Water Authority Online Bill Pay
Our online payment site has changed. We apologize for the inconvenience that our customers have experienced over the last few weeks. Our goal is to offer the most convenient and reliable customer service possible.
Our online payment source is Municipal Online Payments. Many of our customers have used this site in the past. If you have access to your previous email used and password, you may login at any time to view your account.
For customers who have not yet created a membership, the process is simple. Please provide a valid email address, your name, and telephone number. Your email address will be your User ID. Passwords must be a least six characters (NOT case sensitive).
Click Here to make your online payment. Please note, payments may take up to 48 hours to process. If your account has a PAST DUE BALANCE, AND IS IN JEOPARDY OF BEING DISCONNECTED, please contact our office to make a payment.
Experiencing a Water Outage or Leak?
If you have an emergency situation with your water, please call 770-748-6001 to report your problem immediately. Have non-emergency questions or concerns? Click Here to send us an email.